Service Advisor
Automotive service advisor role in Milton Keynes, acting as the link between customers and the workshop team.
- Employer
- Hirelox client
- Location
- Milton Keynes, Buckinghamshire
- Salary
- £32,000 per year + bonus
- Closing date
- 20 July 2026
Role snapshot
- Job reference
- HLOX-7087604
- Employer reference
- 0000056488
- Date posted
- 9 July 2026
- Applications close
- 20 July 2026
- Region
- South East
- Work style
- On site
- Employment type
- Full-time
- Hours
- Monday to Friday, plus one in two Saturdays
About the organisation
This vacancy is for a respected automotive group with a strong customer service culture.
About the role
The role is customer-facing and workshop-connected, focused on service bookings, repair progress, accurate records and a professional aftersales experience. You will act as the link between customers and the workshop team, keeping people informed, managing handovers and making sure service processes are followed properly. It is a good fit for someone organised, friendly and confident working in a busy automotive environment.
Key responsibilities
- Deliver a strong customer experience throughout the service journey
- Manage service bookings, customer enquiries and vehicle handovers
- Keep customers updated on repair progress and additional work
- Maintain accurate electronic service records
- Work closely with the workshop team to support clear communication
- Follow company and manufacturer service processes
- Build customer relationships and encourage repeat business
Candidate profile
- Previous customer-facing experience preferred
- Motor industry experience advantageous
- Strong communication and organisation
- Professional, friendly and customer-focused approach
- Confident using computer systems and maintaining records
- Full UK driving licence
Benefits
- Bonus opportunity
- Employee car scheme after qualifying period
- Life assurance cover
- Employee assistance and wellbeing support
- Ongoing training and development
- Clear progression within a growing automotive group
- Monday to Friday pattern with a one-in-two Saturday rota
- Opportunity to develop within a respected automotive group
Application information
Email your CV to apply. Include the job title and reference HLOX-7087604 in your email subject, and attach your current CV before sending.
Email your CV to apply
Use the button below after reviewing the description. Your email will include this role title and reference number. Applications close on 20 July 2026.
Email your CV to apply